Terms of use

User terms and conditions

Anchor Yeast 

Welcome to the Anchor Yeast website. The following User Terms and Conditions govern your access and use of this website. By accessing or using this website, you acknowledge that you have read and understood these User Terms and Conditions and that you agree to comply with and be bound by them. If you do not agree with these User Terms and Conditions, you should not access or use this website.


Anchor Yeast, is the company website and Anchor Yeast Bakery Specialties is a social media platform  of Anchor Yeast (Pty) Ltd, a South African company with its Head Office situated at 22 Bunsen Street, Industria, Johannesburg and is entitled to all rights on this website.

Anchor Yeast may need to update these User Terms and Conditions as it adds new features or new functionality to this website. Therefore, Anchor Yeast reserves the right to update or revise these User Terms and Conditions, at any time and without prior notice by posting the revised User Terms and Conditions on this websiteAnchor Yeast also reserves the right to discontinue this website.

Anchor Yeast welcomes your feedback, comments, suggestions, or other communications concerning this website, its content, products, and services (the Feedback). However, the Feedback provided to Anchor Yeast through this website will be Anchor Yeast’s exclusive property. Your submission of the Feedback will constitute an assignment to Anchor Yeast of all worldwide rights, title, and interests, including all copyrights and other intellectual property rights in such Feedback, without having to compensate you in any way.

Cookie and Privacy policy

This website uses cookies to store information on your computer, pleas see our Cookie & Privacy Policy below.

Disclaimer of warranties

Anchor Yeast will use reasonable efforts to provide up-to-date and accurate information on and via this website but emphasizes that the content of the website is provided “as is “, without warranty of any kind. To the fullest extent permitted by law, Anchor Yeast, their affiliates and their respective directors expressly disclaim all representations and warranties of any kind, whether express or implied, as to i) the accuracy, currency, completeness and/or merchantability or fitness for a particular purpose of any information provided on or via this website ii) on title and non-infringement iii) on the security of the website and its systems ,or iv) that the use of this website will be uninterrupted or error free. Anchor Yeast controls and maintains this website from Canada and makes no representation that the information provided on or via this website is appropriate or permitted for use in other countries. If you use this website from other countries, you are responsible for compliance with applicable local and national laws.

Limitation of liability

In no event shall Anchor Yeast or any of their affiliates and their respective directors be liable to you or to any third party for any direct, indirect, special, incidental, consequential, punitive or exemplary damages, including but not limited to financial losses, loss of profits, loss of goodwill, loss of image (even if Anchor Yeast was advised of the possibility thereof) arising out or in connection with (i) the information, products and services made available on or via this website ( ii) the use of or the inability to use this website (iii) any defects, viruses, or other malfunctions caused to any equipment and other software in connection with the access or use of this website, (iv) the interception, modification or misuse of information transmitted to Anchor Yeast by you or transmitted to you by Anchor Yeast, or (vii) the downloading or use of any software made available through this website.

It is possible that some jurisdictions do not allow exclusions or limitations of liability. Accordingly, some of the aforementioned limitations might not apply to you.

Links to third party sites

This website may provide, for your convenience only, references or links to third party websites although such links or references are not meant to be an endorsement by Anchor Yeast of any of the products or services provided on or via such websites. The use of such links is entirely at your own risk and Anchor Yeast disclaims any responsibility for the content, use or availability of such websites. Anchor Yeast has not verified the accuracy, reasonability, reliability, or completeness of the content of any such external websites.

Intellectual property

All intellectual property rights including copyrights, trademarks, and patents, in the content of this website and this website itself including all texts, graphics and logos is owned by Anchor Yeast, its affiliates or those who have been licensed to it. You may not copy, download, publish, distribute, license, sell or reproduce any of the information contained on this website in any form without the prior written consent of Anchor Yeast. Nothing on this website can be construed as the granting of a license or a right in or to any trademark, patent, or any other intellectual property right of Anchor Yeast. However, you may print out and/or download the information contained on this website for your own personal use.

Applicable law, jurisdiction

This website may be accessed from different countries around the world. As each of these countries has laws that may differ from those of the Republic of South Africa, by accessing this website you agree that the laws of the Republic of South Africa shall apply to all matters arising from or relating to the use and content of this website, without regards to their conflict of law provisions. You also agree to submit to the exclusive jurisdiction of the competent courts of the Republic of South Africa.


If these website User Terms and Conditions are or become partially void, the parties will continue to be bound by the remainder of the same. The void part shall be replaced by provisions that are valid and have legal effect that correspond with those of the void part as much as possible, considering the content and purpose of these User Terms and Conditions.

Privacy policy

This Privacy policy applies to all information collected through and processed in connection with this website owned by Anchor Yeast. Anchor Yeast respects your privacy and by this Privacy policy wishes to inform you of its practices with respect to the collection and use of information of visitors to this website. Anchor Yeast may need to update this Privacy policy as it adds new features or new functionality to this website. Therefore, Anchor Yeast reserves the right to update or revise this Privacy policy at any time and without prior notice by posting the revised Privacy policy on this website.


Anchor Yeast shall only store so called “cookies” on your computer when you have provided us with your consent by clicking on the appropriate button(s) during your visit of our website. Cookies are small text files that the website stores locally on your computer. Cookies allow us to recognize your computer the next time you visit us. By doing so, Anchor Yeast can improve user-friendliness of the website and to adjust the website to your needs. Most Internet browsers are set to accept these cookies automatically.

Some cookies on this website are essential, and the site will not work as expected without them. These cookies are set when you submit a form, login or interact with the site by doing something that goes beyond clicking on simple links. We also use some non-essential cookies to anonymously track visitors or enhance your experience of the site. If you are not happy with thisyou may use your browser settings to remove cookies from your computer or mobile device.

However, if you choose to remove cookies, you may not be able to use some interactive features of this web site that depend on cookies.

The type of information we collect as a result of a cookie is specific to your computer and may include the Internet Protocol (IP) address, the date and time you access our website and what parts of the website are visited. We collect the foregoing information to monitor the usage and usefulness of our website, for statistical purposes and to send you information about our company and our products and services, which suit your interest.

Collection of personal information, purpose, and recipients

Anchor Yeast may also collect personal information when you provide it (e.g., name, address, postal code, city, phone number and e-mail address), through registration, completion of forms or e-mails, as part of an order for products or services, inquiries or requests or other situations in which you have chosen to provide personal information to us.

Your personal information shall be processed for the purposes of: i) the realization of any agreement between you and Anchor Yeast ii) fulfilling a request from you for information or advice iii) meeting statutory or other legal requirements iv) providing you with an optimal service v) sending you information about our company and our products or services which suit your interest or, vi) giving you a privileged access to technical and scientific information related to our products.

In no event will your personal information be transferred to third parties including but not limited to direct marketing purposes. However, Anchor Yeast is part of a global organization doing business in many countries and we may transfer your personal information across national borders for the purposes described in this Privacy policy. Anchor Yeast is a subsidiary of Lallemand Inc. with their headquarters in Toronto, Ontario province, Canada. Our Web servers and databases are located in Montréal or in South Africa and the information on these servers and databases may be accessed by our staff (or staff of our service providers) located in other countries where they have a “need to know”. Different countries have different privacy laws and requirements. Please know, however, that no matter where your personal information is collected, used, transferred, or stored, if it was collected through our websites, it will be processed in accordance with this Privacy policy.

Linked sites:

Please be aware that our Privacy policy does not apply to other websites, also:

  • if you access these other sites using a link on our website; or
  • if you link to our site from another website.

Right to object / access / rectification

At all times you can request access to and/or rectification and/or deletion of your personal information if such information is incorrect or irrelevant for the mentioned purposes. For these purposes, please send your request for access, correction, or removal of your personal data to baking@anchor.co.za. In your request, please make clear what information you would like to have changed, whether you would like to have your personal information suppressed from an Anchor Yeast database or otherwise let Anchor Yeast know what limitations you would like to put on the use of your personal information.  We will try to comply with your request as soon as reasonably practicable.

Retention period

Anchor Yeast will not retain the personal information that is obtained through this website for longer than necessary, unless there are compelling reasons or other legal obligations to retain the personal information for a longer period.

Security of your personal information

Anchor Yeast uses reasonable organizational, technical, and administrative measures to protect personal information under their control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with Anchor Yeast is no longer secure (for example, if you feel that the security of any account you might have with Anchor Yeast has been compromised), please immediately notify Anchor Yeast of the problem by contacting Anchor Yeast at: shamla@anchor.co.za.

July 2021